"Love" Luxury Black Gift Box

We bake your cookies fresh especially for you, so there's no point sending them snail mail. Our normal deliveries are charged at £3.95 and sent Royal Mail Tracked 24 - this applies to our standard weekday and Saturday deliveries.
Tracked 24 deliveries are typically delivered next day but please allow up to 2 days for delivery.

We deliver nationwide on Tuesdays, Wednesdays, Fridays and Saturdays. Depending on the number of orders we have and (strangely) the weather, we occasionally add in an additional day in the week. Available delivery dates can be seen in the date picker when you check out and you can choose the soonest or plan ahead for a date in the future.

We bake every cookie to order the day before delivery so they are super fresh. We NEVER send cookies from pre-baked stock. Our courier collects all the orders from us at 3.30pm. This means, your order must be in by midnight the night before we bake to be included.

• For delivery Tuesday, you must order by midnight Sunday.
• For delivery Wednesday (when available), you must order by midnight Monday.
• For delivery Friday, you must order by midnight Wednesday.
• For delivery Saturday, you must order by midnight Thursday.
• For click & collect orders, you must order by 9am on the day.

Yes absolutely! Our system is not quite as posh as some, so don't wait until the checkout to sort this bit. You need to add the 'add gift message' product to your basket, typing your message in the box on that page. If you forget, there is a handy link back to the gift message product on the checkout page.

Adding a gift message is completely free and there is no limit on the number of characters. All we ask is that you DON'T use emojis or weird characters as they just won't print as anything other than gobbledygook!

The gift message is printed on the delivery note and included inside the box of cookies under the presentation insert. No prices are ever printed on the delivery note.

Our online orders are sent in recyclable, biodegradable cardboard boxes, sealed with paper based packing tape. We hate plastic and we avoid it all costs! Inside, the cookies are usually packed in 2's per bag with strong flavours, nuts, vegan, dairyfree and gluten free cookies packed separately. Vegan/Dairy free/Gluten free cookies are in clearly labelled bags with the code for that cookie written in the big green circle at the top so you can't miss it. For example, a Vegan Orange & Chocolate cookie is labelled VO on the bag.

Each order contains a delivery note with the cookies you have ordered listed and the code is also on this paperwork for easy identification. If you have added a gift message, then this is also printed on the delivery note in a lovely scripty font.

Our cookies are suitable for lacto ovo vegetarians (those that eat dairy and egg products). None of our cookies contain meat or fish products EXCEPT for the rare cookie which may contain E120 colouring. E120 is NOT suitable for vegetarians and provides a pink/red colour. Please check the ingredients listing if you are unsure as it will be listed if it is used. The Dairy Free White Chocolate with Rose Petals cookie is an example but the vast majority of our cookies do not contain this colouring.