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Returns and Refunds Policy

Our cookies are perishable items and sadly cannot be returned for a refund. That said, if you do have any problems with your order, please get in touch and we'll do our very best to put things right. We want you to absolutely love your cookies, if you don't, please let us know.


Cookies are baked to order so unfortunately we can't exchange cookies once they're baked. However, if we've made a mistake or there's a problem with your order, please message us (either via DM on Facebook or Instagram, or send us a message through the contact us page) and we'll resolve any problems.